E.M.G. - Croydon

The health and well-being of our customers and colleagues is our number one priority. We will continue to respond to the latest guidance and advice from the local Government to support their efforts to control the spread of the virus. You will still be able to get in contact with sales staff in the usual way via telephone or email. In addition, our workshop will remain open. For the latest guidelines for our location please click here . We remain committed to supporting you with all of your motoring needs.

Strong, reliable, dependable - your Citroën has been with you through all the wrong turns and traffic jams, so show it some love with the specialist services available here at E.M.G, Croydon.

Our friendly, professional team is here to help you keep your vehicle in optimum condition with servicing, MOTs and checks.

No one knows the personalities of each Citroën model quite like we do, so bring your vehicle to us at 17 Montague Road to get the very highest level of service.

Citroen Scheduled Service

SCHEDULED SERVICING

Every Citroën has its own servicing schedule, which varies depending on the model and engine you drive.

 

In your vehicle’s handbook, you’ll be able to find how often you should take your car in for its service, as well as when specific parts should be replaced. Items like spark plugs, oil filters and pollen filters need regular checks and maintenance.

 

Book your next service online to see exactly what needs replacing and get a quote instantly.

Citroën dealers are ideally placed to help you understand exactly what your car needs during its next service. Highly-trained technicians, using original Citroën parts, are on hand to get your service sorted.

 

 

To get a quote for your vehicle, click the link below.

NO MORE SURPRISES, FIXED PRICE SERVICING & MOT

 We have created Fixed Price Servicing & MOT which includes VAT, parts and labour to satisfy and inspire you by spoiling your car with the best expertise and equipment. You can rest easy, safe in the knowledge that there are no surprises coming your way. All at unbeatable fixed prices, covering the most common Servicing, as shown below: 

 

 All prices include VAT, Parts & Labour

 

   

Year 1* (12 months/10K)

£199

Year 2* (24 months/20K)

£249

Minor** (Every 12 months/10K)

£179

Major** (Every 24 months/20K)

£299

Brake fluid

£59

MOT / PRE-MOT (N.I.)

 £54

 

* Using Citroën Original Equipment

** Using Citroën Approved parts, that meets our quality standard for your vehicle. Recommended for all makes of vehicle including a 2 years parts and labour warranty

 

 

CITROËN ORIGINAL EQUIPMENT* AND CITROËN APPROVED PARTS**

 

CITROËN ORIGINAL EQUIPMENT* - Maintenance using Citroën Genuine parts, suitable on Citroën vehicles of any age:

  • 100% Citroën - engineered and developed specifically for your Citroën
  • Optimum Performance - the best quality parts that can be used to maintain a Citroën
  • Enhanced Durability - designed to last longer
  • Comes with a 12 months parts and labour warranty

  

CITROËN APPROVED PARTS** - Maintenance using Eurorepar parts:

  • Is a range of our own competitively priced range of parts
  • Designed to meet European specifications and quality standards for your vehicle
  • Suitable for all makes and models including a 2 years parts and labour warranty. 

 

YEAR 1 AND MINOR SERVICE?

During this your engine oil and oil filter will be changed, essential fluid*** levels topped up and a vehicle health check carried out.

 

YEAR 2 AND MAJOR SERVICE?

On top of a minor service, your air filter element will be replaced, as well as spark plugs and gearbox oil. Plus your car will receive a comprehensive check.

 

***AdBlue top ups will not be included in Service & Maintenance plans on any new Citroën Euro 6 Diesel models that are fitted with an external AdBlue filling point. 

 

OTHER BENEFITS

With our Citroën Original Equipment* and Citroën Approved** Parts Range, you'll benefit from:

 

Citroën Trained Technicians

Trusted advice and expertise from highly trained Citroën technicians, the people who know Citroën’s inside and out.

 

Warranty

Our Citroën Original Equipment come with a minimum 12 months parts and labour warranty.

Our Citroën Approved* Parts come with a 2 years parts and labour warranty.

 

Our Mobility Solutions

We’ve got lots of ways to keep you mobile while we’re working on your car, including courtesy cars†, collection & delivery and lifts to local destinations.

 

Wash Vehicle

Carried out while your car is in with us for its service or maintenance work.

 

 

 

Terms & conditions apply. Click here to view

CITROËN MOT £45

Once your vehicle is three years old, it requires an annual MOT Test. This is a legal requirement to check that it meets road safety and environmental standards.

 

You can be confident that your vehicle will be looked after by an expertly-trained, DVSA accredited Citroën Technician.

 

As part of the Citroën&You promise, your vehicle will be cleaned whilst it's with the workshop. Plus, we carry out a free outstanding manufacturer diagnostic test, check for any new technical updates and carry them out for no extra charge - that’s the advantage of getting your test done by the people who really know your Citroën.

 

There’s also while-you-wait appointments helping you make the most of your day. So not all MOT tests are the same. Some simply offer you more.

 

Citroen and You

Citroën&You - You can trust us to do what we say

 

Each Citroën dealership is committed to upholding four key promises.

 

No work without prior customer agreement

When you visit a Citroën workshop, you don't want any surprise costs. That's why only the work you agreed will be carried out. If there are any additional items, you'll get a call to discuss them first.

 

A car in the workshop = a clean car

You want your car to be looked after by professionals and looked after with care and attention. So when your Citroën is in the workshop, it will come out looking clean.

 

Satisfied or not, give us your opinion

Your opinion matters, so share your thoughts on Citroën Advisor.

 

Dissatisfied? You’ll get a call back within one working day

If you're not happy about something and you've shared it on Citroën Advisor, you'll receive a call from Citroën to find a solution.

 

Citroën Service Plans

EXPERT SERVICING THAT FITS YOUR BUDGET 

Citroën Service Plans keep your Citroën and your budget in the very best of health. Our Service Plans are flexible and contract free. With affordable small fixed monthly payments from you get a mix of quality and flexibility with expertly trained technicians.

 

EXPERT SERVICING

Our expertly trained technicians will do a Full Service that only use Citroën Original or Approved Parts, so your vehicle is in the best hands. With work carried out by the real experts and low monthly payments, there’s no need for compromise when it comes to keeping your Citroën performing perfectly. 

 

TAILORED TO YOU

You can purchase a Service Plan at any time on your vehicle, these are flexible and tailored to suit you. Your Service Plan is also contract free, so you’re free to move or change it at any time*. We always provide an individual quote that’s shaped to your needs.

 

* Depending on your next vehicle monthly payments may fluctuate.

 

AFFORDABLE EXPERTISE

We always provide an individual quote that’s shaped to your needs, with fixed monthly payments. And your Service Plan is guaranteed at today’s price. Find details specific to your vehicle by filling in our online form

 

Your Vehicle’s Service includes:

• Full Vehicle inspection                                 

• Check and top up of fluid levels

• Replacement of oil and oil filter

• Diagnostic reviews 

• Safety and Environment checks

• Any additional checks needed due to age or mileage of your vehicle, as defined in your Warranty & Maintenance Handbook

 

You can buy your Service Plan online today by filling in our online form.

 

• To do this we will share your information with our Service Plan partner EMaC and your chosen Citroën Dealer. For more information, view our Privacy Policy.

 

Terms and conditions apply. Click here to view

Your safety is important to us so we are here to make sure your Citroën is ready for winter driving.

We offer 3 Winter Checks you can choose from to suit your needs.  

Bronze - £15 for a comprehensive 29-point visual check including brake, battery and pothole check plus manual vehicle disinfection.

 

Silver - £39 for a comprehensive 29-point visual check including brake, battery and pothole check including a top-up of six vital fluids. Plus a complete vehicle anti-bacterial cleanse using a specialist sanitising system.

 

Gold - £59 for a comprehensive 29-point visual check including brake, battery and pothole check, including top-ups of 6 of your vital fluids replacement Citroën Approved wiper blades; we will also give you 1L Bottle of Eurorepar Antifreeze to take away.

 

If we recommend your battery needs replacing, we will give you 20% off a replacement Citroën Approved battery regardless of which level of safety check you have chosen.  

 

Book yours today

Citroen Parts

Citroën Parts

Citroën designed and built every part of your car, so naturally whenever a part needs to be replaced, Citroën are the best choice to find what you need. From the smallest detail to the largest component authentic Original Citroën parts are engineered to exact standards and specifications.

 

REAL VALUE FOR MONEY

What’s more, our authentic, durable Originals are surprisingly good value for money, especially when you consider how long they’ll last and how well they perform. So if you do need something replaced on your Citroën, forget ‘almost right’ – trust the experts to supply and fit the real thing for less than you think.

 

For the most common repairs, you can get an instant quote online including: brake pads & discs, wipers, timing belt, water pump and batteries.

 

TOP UP AND DRIVE DOWN EMISSIONS

 

THE NEW ADBLUE® TOP UP CONTAINER: COMPACT, EASY TO USE AND JUST £7.99 

 

The HDi diesel engine in your Citroën produces really low nitrogen oxide emissions, and that’s partly thanks to AdBlue®. By topping up the AdBlue® yourself between scheduled services, you can drive down those emissions even more. Also, the very latest Euro 6.2 engines are designed to take extra top ups to deliver their amazing eco-friendly efficiency, so we’re offering a convenient, safe and user-friendly 5-litre AdBlue® container for just £7.99 including VAT.

 

TRUST US TO BRING OUT THE BEST IN YOUR CITROËN

 

Because we’re part of the company who designed and built your Citroën, we have the knowledge, skills and experience to keep it performing perfectly. We also understand what matters when it comes to those all-important AdBlue® top ups:

  • Just the right size for those vital top ups and easy to stow away
  • The removable pouring nozzle means maximum safety and no mess
  • Helps to drive down harmful nitrogen dioxide by up to 90%
  • Ideal for meeting the latest Euro 6.2 emission regulations
  • Tailor made for your Citroën Blue HDi diesel
  • Just £7.99 including VAT

So make sure you’re always ready to top up the AdBlue® in your Citroën – safely and simply.

 

Click below to book online. 

REMANUFACTURED PARTS

 

MAXIMUM PERFORMANCE, MINIMUM WASTE

 

GENUINE CITROËN REMANUFACTURED PARTS

At Citroën, we understand that a great mix of performance, efficiency and value are what make your Citroën special. Now there’s a range of Genuine Remanufactured Parts that will keep it this way for years to come. Bringing you top quality and the latest technology, Remanufactured Parts are as good as new, but priced up to 40% less than the new equivalent. They’re better for the environment too, because they cut both waste and emissions.

 

To make them as good as new, Remanufactured Parts are put through a series of tests and processes:

  • All parts are disassembled, cleaned and checked for reusability
  • Usable components are then remanufactured to original specification
  • Any wear and tear parts that might affect durability or performance are replaced
  • Electronic components get the latest software updates
  • Mechanical parts are fitted with the very latest improvements
  • Now everything is reassembled and given a careful end-of-line test

 

Remanufactured Parts cover a whole range of vital technology, from complete engines to manual and automatic gearboxes, alternators to starter motors and much more as per the parts families below:

  • Brake Calipers
  • Renovated Clutch Kits
  • Particulate Filters
  • Air Conditioning Compressors
  • Steering Racks
  • Alternators
  • Starter Motors
  • Automatic Gearboxes
  • Manual Gearboxes
  • Diesel Engines
  • Petrol Engines
  • Radiators
  • Turbos
  • Injector Holders
  • Injector Pumps 
  • Cylinder Heads
  • Engine Flywheels
  • Clutch and ADF Pro Kits

 

BETTER ALL ROUND

With Genuine Citroën Remanufactured Parts, you get the protection and reassurance of a minimum 12 months warranty, plus the exact fit and finish you would expect. Remanufacturing is also better for the environment. Fewer materials need to be used, less gets thrown away, and both energy and CO2 emissions are reduced. 

 

TAILOR-MADE FOR YOUR CITROËN

Nothing matches your car better than components made by the people who created it. Now you can enjoy the benefits of the real thing for much less with Remanufactured Parts.

 

To discover good as new quality, performance and efficiency for your Citroën, simply contact your local dealer today. See below for contact details.

TELESERVICES: SERVICE AND MAINTENANCE MONITORING

 

Let us worry about keeping your Citroën running at peak performance. Our FREE intelligent Teleservices continuously monitors your vehicle and we’ll alert you the moment any issues arise. You’ve got enough to think about, without having to remember when your vehicle needs servicing. 

 

Whether there’s a performance issue you need to get looked at, or your service is coming up, we’ll contact you and get your Citroën booked in with our experts at a time that suits you. The best part? Teleservices is FREE for a minimum of three years or for as long as you own the vehicle. The only thing you need to do is sign up. 

 

MONITORING EVERY PART OF YOUR CITROËN’S PERORMANCE

 

If you grant permission, we’ll use integrated assistance to monitor the status of your vehicle 24/7. Teleservices will keep a watch on all of the following:

  • When a service is due 
  • Fluid levels
  • Powertrain
  • Safety systems
  • Electrical system
  • Braking system
  • Driving assistance system
  • Tyres

 

CAREFREE DRIVING 

 

We want you to always enjoy driving your Citroën. Our intelligent Teleservices lets you focus on getting on with life, while our team of experts take care of making sure your vehicle is always performing at its best.

 

Part of carefree driving is knowing that the data we use to power our services is always safe and secure. All of your vehicle’s data is encrypted so that only we can access it. If your Citroën has a Connect Box Emergency & Assistance System you are ready to go. The team will be able to remotely activate your vehicle and start monitoring your vehicle immediately.  

 

Terms and conditions apply, click here to view.

 

CHECK YOU’RE ELIGIBLE AND SIGN UP TODAY BY CLICKING BELOW

Free Citroen Roadside Assistance for NHS Staff

 

We are very grateful for the service you provide.

So, we promise to be at your service, with roadside assistance whenever you need it.

 

  • Free to all NHS Citroën Drivers regardless of age or model of vehicle,

  • In the unlikely event your Citroën breaks down, we will bring our Roadside Assistance service to you.

  • Includes recovery to a Citroën Authorised Repairer or Independent garage of your choice. 

Call Citroën Roadside Assistance on 0800 197 2046 and quote ‘NHS Key Worker’.

 

Terms & Conditions

 

1.      If the vehicle breaks down at the roadside more than ¼ mile from home and is immobilised, we will send out Roadside Assistance to get you back on the road. This may be a permanent repair or temporary solution to keep the vehicle mobiles until a permanent repair can be performed.

 

2.      If we are unable to repair the vehicle at the roadside, a suitable recovery will be arranged for the vehicle to be taken to the nearest Citroën Authorised Repairer or Independent Motor Trader of your choice up to a distance of 10 miles from the breakdown location.

 

3.      If your vehicle is recovered, we will offer a taxi journey for you and your passengers to continue your journey to a single destination up to 20 miles away.

 

4.      Valid for all NHS driving a Citroën vehicle upon receipt, at the roadside or home, of their current NHS Care Identity Number (Smart Card) or Trust ID Badge to prove their eligibility.

 

 Citroen Repairs

Citroën Fixed Price Repairs

Prices include parts, labour and VAT 

Certain parts of your car are subject to wear and tear. With daily use, on both long journeys and shorter ones, all the moving parts in your vehicle are asked to do a lot of hard work. Eventually, all cars will need these wear items to be checked and replaced.

 

Luckily, you can spoil your Citroën with the best expertise and parts at unbeatable prices. Scroll down to find out more about our Price Match Promise**.

 

CAR PRICES*

 

ESSENTIALS

ORIGINALS

Front Wiper Blades

£27

£29.99

Front Brake Pads

£90

£125

Rear Brake Pads

£95

£125

Front Brake Pads & Discs

£200

£245

Rear Brake Pads & Discs

£220

£275

Timing Belt

£295

£345

Clutch

From £399

From £499

Battery – Petrol Engine

£95

£95

Battery – Diesel Engine

£110

£110

Brake Fluid

£49

£49

 

ORIGINALS OR ESSENTIALS?

ORIGINALS

  • For all Citroën cars and vans regardless of age
  • Original equipment Citroën parts fitted by the experts
  • Designed, developed and engineered specifically for your Citroën
  • Interdependent with all the other parts in your vehicle they work together in a very precise way to ensure optimum performance.
  • Meet manufacturer defined engineering norms and tolerances to deliver enhanced characteristics such as durability, wear and life expectancy over an aftermarket part

 

ESSENTIALS

  • Available for all Citroën cars and vans over 36 months old
  • Citroën approved parts fitted by the experts for a more cost-effective solution for the older Citroën vehicle
  • Available for other manufacturers from any age
  • High quality parts that meet all the relevant European norms and specifications

 

*Fixed Prices – 10 most common repairs

Applicable to retail customers only. Offer excludes Motorhomes and vehicles with a V6 engine. All prices inclusive of parts, labour, consumables and VAT. Not applicable in Channel Islands or Isle of Man. At participating dealers only.  The ‘Originals’ Range is applicable for all Citroën vehicles from point of registration. Batteries sold in the ‘Originals’ Range are Citroën approved parts. The ‘Essentials’ Range is applicable for Citroën vehicles 36 months and older from point of registration. The ‘Essentials’ Range is applicable to be used on ‘other makes of vehicle’ from point of registration. Exclusions apply to certain manufacturers, models and engine types. Battery prices exclude vehicles fitted with Stop & Start technology.

**Price Match Promise

If another garage offers a 'like for like’ price for a repair within a 5 mile radius of the Citroën Authorised Repairer we will either match the quote or we’ll refund the difference if you find a lower price for a fixed price repair within 7 days. The price match covers the following fixed price repairs: front/rear brake pads, front/rear brake pads and discs, front windscreen wipers, timing belts, clutch and batteries. The customer has to present a quotation from a bona fide competitor within a 5 mile radius of the Citroën Authorised Repairer. Any claim for a refund must be made within 7 working days. We reserve the right to refuse a claim that cannot be adequately substantiated.  ‘Like for like’ is defined as follows: for the ‘Originals’ range the repair has to be completed utilising Citroën Original equipment parts. For the ‘Essentials’ range the repair has to be completed utilising parts sourced from an Original equipment manufacturer. 

Tyres

CITROËN TYRE CHECK

Have you checked your tyres?

As the driver, you're responsible for the condition of your tyres, so it's good to know the basic criteria they should meet:

  • All tyres in good condition, free from any cuts, tears, lumps or bulges
  • Tread depth at least 1.6mm around the whole tyre, and across 75% of the width. Citroën technicians will recommend replacing tyres when the tread reaches 3mm to avoid ever reaching the lower limit
  • Pressures in line with Citroën’s recommendations
  • Appropriate and compatible tyres for the vehicle and its wheels. You also must not mix different types of tyre on the same axle.


If your tyres fall below these standards, you could face a penalty of up to £2,500 per illegal tyre, plus points on your license. It’s much better to be safe, so book a free tyre check or book your replacement tyres online with Citroën today.

 

Discover our new range of Citroën Approved, Eurorepar Reliance Tyres today.

Buy 2 and get £10 off 

Buy 4 and get £20 off

Ask for more details 

 

 

 

 

WHY WIPER BLADES NEED CHANGING REGULARY:

The simplest thing can affect your safety or cause your car to fail its MOT.  Make sure you always have unrestricted vision and clear windscreens. Check your wipers regularly and keep topped up with a good quality screenwash.

Important signs that Wiper Blades need replacing include:

  • If there are streaks and smears on your windscreen
  • If the wipers are noisier than normal or move awkwardly
  • If there are any areas the wipers leave untouched

 

 

If you’re in doubt as to whether it’s time to replace your Citroën’s Windscreen Wiper Blades, book an appointment with your local dealer immediately.

 

 

Citroën Original Equipment*

Citroën Approved**

Front Wiper Blades

£39

£29

 

CITROËN ORIGINAL EQUIPMENT* AND CITROËN APPROVED PARTS**

CITROËN ORIGINAL EQUIPMENT* - Maintenance using Citroën Genuine parts, suitable on Citroën vehicles of any age:

  • 100% Citroën - engineered and developed specifically for your Citroën
  • Optimum Performance - the best quality parts that can be used to maintain a Citroën
  • Enhanced Durability - designed to last longer
  • Comes with a 12 months parts and labour warranty

 

CITROËN APPROVED PARTS** - Maintenance using Eurorepar parts:

  • Is a range of our own competitively priced range of parts
  • Designed to meet European specifications and quality standards for your vehicle
  • Suitable for all makes and models including a 2 years parts and labour warranty.

 

OTHER BENEFITS

With our Citroën Original Equipment* and Citroën Approved** Parts Range, you'll benefit from:

 

Citroën Trained Technicians

Trusted advice and expertise from highly trained Citroën technicians, the people who know Citroën’s inside and out.

 

Warranty

Our Citroën Original Equipment come with a minimum 12 months parts and labour warranty.

Our Citroën Approved* Parts come with a 2 years parts and labour warranty.

 

Our Mobility Solutions

We’ve got lots of ways to keep you mobile while we’re working on your car, including courtesy cars†, collection & delivery and lifts to local destinations.

 

Free Vehicle Health Check

Carried out to check the condition of your car.

 

Wash Vehicle

Carried out while your car is in with us for its service or maintenance work.

 

Terms & conditions apply. Click here to view

 

 

WHY BRAKE PADS NEED CHANGING:

To keep you and your passengers safe, make sure your Citroën brakes are always maintained to the highest level. Important signs that front brake pads need replacing include:

  • If your brakes do not respond as normal, feeling either softer or stiffer than usual.
  • If your vehicle is leaking an oily fluid
  • You feel a juddering when braking
  • You hear a grinding noise when braking

 

WHY BRAKE PADS & DISCS NEED CHANGING:

To operate your brakes safely, brake fluid is forced around an enclosed system clamping the brake pads around the brake disc, to slow your car down. 

Important signs that Brake pads & discs need replacing include:

  • If your brake pedal feels either softer or stiffer than usual
  • If your car judders to a stop
  • If your car steers to one side when you apply the brake

 

 

If you’re in doubt as to whether it’s time to replace your Citroën’s brake pads and discs, book an appointment with your local dealer immediately.

 

 

Citroën Original Equipment*

Citroën Approved**

Front Brake Pads

£149

£99

Rear Brake Pads

£139

£95

Front Brake Pads & Discs

£279

£199

Rear Brake Pads & Discs

£279

£229

 

CITROËN ORIGINAL EQUIPMENT* AND CITROËN APPROVED PARTS**

CITROËN ORIGINAL EQUIPMENT* - Maintenance using Citroën Genuine parts, suitable on Citroën vehicles of any age:

  • 100% Citroën - engineered and developed specifically for your Citroën
  • Optimum Performance - the best quality parts that can be used to maintain a Citroën
  • Enhanced Durabil